Frequently Asked Questions (FAQ)

1. What is Uzumi Collagen?

Uzumi Collagen is a premium collagen drink crafted from farmed deep sea fish scales. It is specially formulated to promote hair vitality, thickness, and strength, along with supporting overall wellness. Uzumi Collagen contains high-quality collagen peptides that help improve hair health by reducing hair loss and promoting thicker, stronger hair. Additionally, it supports skin elasticity, joint health, and nail strength.

2. How do I consume Uzumi Collagen?

For optimal absorption, we recommend drinking Uzumi Collagen either in the early morning on an empty stomach or before bedtime.

3. Who can benefit from Uzumi Collagen?

Everyone can benefit from Uzumi Collagen. It is particularly helpful for those looking to improve their skin, hair, and joint health, as well as maintain overall vitality.

4. Is Uzumi Collagen safe to consume?

Yes, Uzumi Collagen is made from high-quality, natural ingredients and is safe to consume. However, it contains fish-derived collagen, so if you have allergies to fish or specific health concerns, we recommend consulting with your healthcare provider before starting any new supplement.

5. Where are your products sourced from?

Our collagen is sourced from deep sea fish, ensuring high quality and sustainability.

6. How should I store Uzumi Collagen?

Store Uzumi Collagen in a cool, dry place to maintain its freshness and efficacy. After opening, keep it refrigerated and consume within 24 hours for optimal quality.

7. Do you offer international shipping?

At this time, we only offer shipping within Malaysia. We're working on expanding our shipping options in the future.

8. How long will it take to receive my order?

Standard shipping typically takes 1-3 business days. Please note that processing times are 1-2 business days and shipping times may vary due to external factors.

9. What if my order arrives damaged?

If your order arrives damaged, please contact us at support@uzumicollagen.com with your order details and photos of the damage. We will work with you to resolve the issue and offer the best possible assistance.

10. Can I return or exchange my purchase?

Please refer to our Purchase Policy for detailed information on how to return or exchange your purchase.

11. How can I track my order?

Once your order has shipped, you will receive a Shipment Confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

12. How can I contact customer support?

You can reach our customer support team at support@uzumicollagen.com. We are here to help with any questions or concerns you may have.

13. Are there any side effects of consuming collagen?

Uzumi Collagen is generally safe for consumption. If you have any adverse reactions, please discontinue use and consult your healthcare provider.

14. How soon can I expect to see results?

Results vary from person to person, but many users report noticeable improvements in their skin, hair, and joint health within a few weeks of regular use.

15. Can I take Uzumi Collagen with other supplements?

Uzumi Collagen can generally be taken with other supplements. However, we recommend consulting with your healthcare provider to ensure there are no interactions with your existing supplements or medications.

16. What is the Recommended Daily Dosage of Collagen?

The recommended daily dosage of collagen varies based on the specific health benefit:

For hair & skin health: 2500 to 5000 milligrams(mg) of collagen
For joint health: 10000 milligrams(mg) of collagen
For muscle mass: 15000 milligrams(mg) of collagen